Monday, June 22, 2009

Missing dwarf hairgrass and yellow hornwort. Follow-up (

My email to and the reply:

Hey Vic,
I received my order today (36 Discus Assortment order placed 6/11/09).
Lots of plants that traveled well.
-Lots of anacharis and yellow/brown hornwort.
-And no dwarf hairgrass as indicated on the web and especially disappointing as I specifically requested some ground cover.

I attached a picture of the anacharis and hornwort.
I don't really care about the yellow hornwort, but it would be nice to have some some ground cover.

Thanks! David

Dear David,

Thank you for your interest in our products and your order with us.

We are glad to hear that most plants arrived in good shape. We apologize for the yellow hornwort: unfortunately, such things happen sometimes with live item shipments especially during hot weather.

Unfortunately, we do not have hairgrass in stock at the moment - we may be able to get some this or next week, we'll make sure to send it to you if that happens. Also - would you please let me know what kind of ground cover you are looking for? We may be able to include it as well.

Once again, we apologize for the issues and thank you for your purchase. Please let us know if you have more questions, we'll be happy to help.

Sincerely Yours,

Nothing more to report.

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